It is people, not organizations that care for patients, find opportunities for improvements, and make critical decisions.
Today’s health care professionals face increasingly complex challenges and an uncertain work environment. In SPHA 521 Organizational Behaviour (MHA Year One), the emphasis is on understanding and demonstrating how to manage people as an integral part of a high-performing organization. The course begins by focusing on how health care administrators can “make a difference” when leading people. Within that framework, we emphasize the significant roles of organizational culture, influence and power, conflict management, and motivation in managing people. Last, we examine how to implement change.
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Instructor Profile
Dr. Daniel Skarlicki
Edgar Kaiser Professor and Chair, Organizational Behaviour, Sauder School of Business
Dr. Skarlicki is the Edgar Kaiser Professor of Organizational Behaviour at the Sauder School of Business, where he teaches courses in Leadership Development and Negotiation. He is an Academic Co-Director and teaches in the Physician Leadership Program at the Sauder School of Business, and is a visiting professor at HEC in Paris. He has taught executive programs in organizations across North and South America, Europe and Asia. His clients include Cathay Pacific, the Government of Canada, VanCity and Glaxo. An active educator, he has won numerous teaching and research awards.